Privacy policy

Privacy policy - ONE ELEVEN SUITES GmbH

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. You can find detailed information on data protection in our data protection declaration listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find his contact details in the section “Information on the responsible party” in this data protection declaration.

How do we collect your data?

On the one hand, your data is collected when you communicate it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. Internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

How do we collect your data?

Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request that this data be corrected or deleted. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request that the processing of your personal data be restricted under certain circumstances. You also have the right to lodge a complaint with the responsible supervisory authority.

You can contact us at any time with any questions about this or other issues relating to data protection.

Analysis tools and third-party tools

When you visit this website, your surfing behavior may be statistically evaluated. This is done primarily with so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

Domain Factory

The provider is DomainFactory GmbH, c/o WeWork, Neuturmstraße 5, 80331 Munich (hereinafter referred to as DomainFactory). When you visit our website, DomainFactory records various log files including your IP addresses.

Details can be found in DomainFactory’s privacy policy: https://www.df.eu/de/datenschutz/.

The use of DomainFactory is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in presenting our website as reliably as possible. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and Section 25 Paragraph 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. for device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Order processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The responsible body for data processing on this website is:

Jakobs & Dingel ESG Advisory GmbH
Am Guten Mann 1
56218 Mülheim-Kärlich

Phone: +49 2631 / 24101
E-mail: neuwied@jakobs-dingel.de

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Storage period

Unless a more specific storage period has been specified in this data protection declaration, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place once these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we will process your personal data on the basis of Art. 6 Para. 1 lit. a GDPR or Art. 9 Para. 2 lit. a GDPR, provided that special categories of data are processed according to Art. 9 Para. 1 GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 Para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access information on your device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 Para. 1 TTDSG. The consent can be revoked at any time. If your data is required to fulfil the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 Para. 1 lit. b GDPR. Furthermore, we process your data if it is necessary to fulfil a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR. Data processing may also be based on our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR. The relevant legal bases in each individual case are provided in the following paragraphs of this data protection declaration.

Data protection officer

We have appointed a data protection officer.

Julian Bey
Am Guten Mann 1 56218
Mülheim-Kärlich

Phone: +49 2631 / 24101
E-mail: neuwied@jakobs-dingel.de

Note on the transfer of data to third countries that are not secure in terms of data protection law and the transfer to US companies that are not DPF-certified

We use tools from companies based in third countries that are not secure in terms of data protection law, as well as US tools whose providers are not certified according to the EU-US Data Privacy Framework (DPF). If these tools are active, your personal data can be transferred to these countries and processed there. We would like to point out that in third countries that are not secure in terms of data protection law, a level of data protection comparable to that in the EU cannot be guaranteed.

We would like to point out that the USA, as a safe third country, generally has a level of data protection comparable to that of the EU. Data transfer to the USA is therefore permitted if the recipient has certification under the “EU-US Data Privacy Framework” (DPF) or has suitable additional guarantees. Information on transfers to third countries, including the data recipients, can be found in this data protection declaration.

Recipients of personal data

As part of our business activities, we work with various external bodies. In some cases, this also requires the transmission of personal data to these external bodies. We only pass on personal data to external bodies if this is necessary to fulfil a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR or if another legal basis allows the data transfer. When using processors, we only pass on our customers’ personal data on the basis of a valid contract for order processing. In the case of joint processing, a contract for joint processing is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARAGRAPH 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH ANY PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING IN SO FAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request that the data be transferred directly to another responsible party, this will only be done if it is technically feasible.

Information, correction and deletion

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time with any questions about this or other questions on the subject of personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You can contact us at any time to do so. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the check, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deleted.
If you have lodged an objection in accordance with Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data may – with the exception of storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our websites use so-called “cookies”. Cookies are small data packets and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out electronic communications, to provide certain functions you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure web audience) (necessary cookies) are stored on the basis of Art. 6 Para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing will take place exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR and Section 25 Para. 1 TTDSG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

Consent with compliance

Our website uses the consent technology from Complianz to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (hereinafter “Complianz”).

Complianz is hosted on our servers, so no connection is established to the servers of the Complianz provider. Complianz stores a cookie in your browser in order to be able to assign the consent granted or its revocation to you. The data collected in this way is stored until you ask us to delete it, delete the Complianz cookie yourself or the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected.

Complianz is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 Para. 1 lit. c GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP-Adresse

This data will not be merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – for this purpose, the server log files must be recorded.

Contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was requested; the consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Inquiry by email, telephone or fax

If you contact us by email, telephone or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR ) if this was requested; the consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Gravatar

We have integrated Gravatar on this website. The provider is Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA (hereinafter Gravatar).

Gravatar is a tool that allows us to provide personal images (avatars) to users of our website. The avatars serve as visual representations of users and are displayed wherever a user interacts with the platform (e.g. in forums or chats). When a user interacts with the platform, their avatar is displayed based on the selection associated with their email address. This adds a personal touch to users’ online presence and facilitates identification, as the chosen image is associated with users when they are active online.

When you comment or interact on our website and Gravatar is activated, the hash of the email address of the user who uses Gravatar (used as an ID) is processed by Gravatar.

The use of Gravatar is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in an appealing presentation of its forums. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and Section 25 Paragraph 1 TTDSG. Consent can be revoked at any time.

Further details can be found in the provider’s privacy policy at https://automattic.com/privacy/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000CbqcAAC&status=Active

Order processing

5. Plugins and Tools

Google Fonts (local hosting)

This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.

Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (local hosting)

This site uses Font Awesome to ensure consistent font display. Font Awesome is installed locally. There is no connection to Fonticons, Inc. servers.

Further information about Font Awesome can be found in the Font Awesome privacy policy at: https://fontawesome.com/privacy.

Open Street Map

We use the map service of OpenStreetMap (OSM).

We integrate the map material from OpenStreetMap on the server of the OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, Great Britain. Great Britain is considered a third country with secure data protection. This means that Great Britain has a level of data protection that corresponds to the level of data protection in the European Union. When you use the OpenStreetMap maps, a connection is established to the servers of the OpenStreetMap Foundation. This may include your IP address and other information about your behavior on this website being forwarded to the OSMF. OpenStreetMap may store cookies in your browser or use similar recognition technologies for this purpose.

OpenStreetMap is used in the interest of an attractive presentation of our online offerings and easy findability of the locations we specify on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing will be carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and Section 25 Paragraph 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”).

Wordfence is used to protect our website from unwanted access or malicious cyber attacks. For this purpose, our website establishes a permanent connection to Wordfence’s servers so that Wordfence can compare its databases with the accesses made to our website and block them if necessary.

The use of Wordfence is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website as effectively as possible against cyberattacks. If the corresponding consent has been requested, the processing will be carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and Section 25 Paragraph 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://www.wordfence.com/help/general-data-protection-regulation/.

Order processing

6. Own services

Handling of applicant data

We offer you the opportunity to apply to us (e.g. by email, post or via online application form). Below we will inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that the collection, processing and use of your data is carried out in accordance with applicable data protection law and all other legal provisions and that your data will be treated as strictly confidential.

Scope and purpose of data collection

If you send us an application, we will process your associated personal data (e.g. contact and communication data, application documents, notes from job interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is Section 26 BDSG under German law (initiation of an employment relationship), Art. 6 Para. 1 lit. b GDPR (general contract initiation) and – if you have given your consent – Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time. Your personal data will only be passed on within our company to people who are involved in processing your application.

If your application is successful, the data you have submitted will be processed on the basis of Section 26 BDSG and Art. 6 Para. 1 lit. b GDPR for the purpose of carrying out the employment relationship in our data processing systems.

Retention period of the data

If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to store the data you have submitted with us for up to 6 months from the end of the application process (rejection or withdrawal of the application) on the basis of our legitimate interests (Article 6 (1) (f) GDPR). The data will then be deleted and the physical application documents destroyed. The storage serves in particular for evidence purposes in the event of a legal dispute. If it is apparent that the data will be required after the 6-month period has expired (e.g. due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.

Longer storage may also take place if you have given your consent (Article 6 (1) (a) GDPR) or if statutory retention periods prevent deletion.

2. Data collection and use in general form on our website

When you visit our website or use our apps, we collect usage-related data about your usage process. However, we do not assign this data to you personally. The data collection serves the sole purpose of continuously improving and further developing the quality of our services; for this purpose, we create analyses of user behavior in an anonymized form. After you have finished visiting our website, we only store your IP address in anonymized form. For further details on the systems used, please see the sections on cookies and social media below.

3. Data collection and use when booking via our website

If you book an apartment through our website, we collect address and contact details (first name, last name, address, email address) as well as travel dates and optionally other information (e.g. number of guests, children, pets, telephone number, birthday). If the apartment is handed over by the owner or manager themselves, we will pass your data on to them. The data collected in this context will only be stored and passed on using the latest security standards. The personal data of the data subject will be deleted as soon as the purpose of storage no longer applies.

When you make a booking, we also collect credit card data for payment processing. We work with the heidelpay group of companies and in particular Heidelberg Payment GmbH (“Heidelpay”), Vangerowerstraße 18, 69115 Heidelberg, heidelpay S.A. Société anonyme, 1 Place du Marché, L-6755 Grevenmacher R.C.S. Luxembourg and PaybyMail, iCom Intelligent Commerce Group S.á r.l., 1 Place du Marché, 6775 Grevenmacher Luxembourg. The heidelpay group uses a PCI-DSS certified security/encryption solution to offer the highest level of data security. In addition, heidelpay has a Level 1 certificate that confirms compliance with the PCI DSS data security standards introduced by the payment industry. All data collected that heidelpay receives is processed and stored in the PCI environment. You can find more information on data security at the heidelpay GmbH group of companies here (http://www.heidelpay.com)

4. Newsletter

By agreeing to receive our newsletter, we will use your email address to send you advertising and offers that may be of interest to you regarding our own goods and services and those of partner companies.

For this purpose we use the MailChimp service, which is provided by the external service provider The Rocket Science Group, LLC, 512 Means Street, Suite 404 Atlanta, GA 30318. By subscribing to the newsletter, you consent to the transmission and use of your email address by MailChimp on our behalf as described below. We have concluded a contract with MailChimp based on the so-called EU standard contractual clauses. On our behalf, MailChimp sends our newsletter and manages our subscriber list. In addition, MailChimp offers options for statistically evaluating usage data. In principle, we only carry out an evaluation on a group basis within the scope of the possibilities for configuring MailChimp. This means that we can only generate statistics for a large number of users and no individual evaluation is carried out. However, we would like to point out that MailChimp uses Google Analytics, which we have no access to and cannot influence. If you do not want your usage behavior to be evaluated by MailChimp via Google Analytics, you can object to this by downloading and installing the browser plug-in available at the link http://tools.google.com/dlpage/gaoptout?hl=de.

If you sign up for the newsletter on our website, MailChimp will send you an email on our behalf with which you can confirm your registration for our newsletter (“double opt-in”). For this double opt-in email, your email address will initially be stored temporarily for this purpose only. If you have confirmed your newsletter registration using the double opt-in, your email address will be stored permanently by MailChimp until you object to further use. To prove the actual registration and to defend against the accusation of unsolicited newsletter transmission, MailChimp stores the date of registration and the IP address under which the registration was made. The IP address will not be used for any other purpose.

You can unsubscribe from the newsletter at any time; every newsletter email contains an unsubscribe link. Alternatively, you can contact us directly: info(at)suite030.com.

5. Cookies

In order to make visiting our website more attractive and to enable the use of certain functions, we may use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies to recognize your browser the next time you visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website or app may be limited.

5.1 Google Analytics

We work with “Google Analytics”. This is a web analysis service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). IP anonymization has been activated on our websites so that the IP address of users is shortened and thus anonymized by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. The anonymized information generated by the Google Analytics cookie about your use of our website is then generally transferred to a Google server in the USA and stored there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

You can also prevent Google Analytics from collecting data by clicking on the following link: Deactivate Google Analytics. This will set an opt-out cookie that prevents the future collection of your data when you visit this website.

Further information on the terms of use and data protection at Google Analytics can be found at http://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.

5.2 Google Adwords Conversion Tracking

We use Google Conversion Tracking, an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). If you access our website via a Google ad, Google Adwords places a cookie on your computer (“conversion cookie”). This cookie expires after 30 days. It is not used for personal identification. If the cookie has not yet expired when you visit certain pages on our site, we and Google can recognize that someone clicked on the ad and was redirected to our site. Each AdWords customer receives a different cookie. Cookies cannot therefore be tracked across the websites of AdWords customers. The information collected through the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that could personally identify users. If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this purpose – for example, by using a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the domain “googleadservices.com” are blocked.

5.3 Google Remarketing

We use Google’s remarketing technology. This enables visitors to our website to receive targeted advertising from us through targeted advertising on the pages of the Google Partner Network that they visit after visiting our website.

If you do not wish to receive interest-based advertising, you can deactivate the use of cookies by Google for these purposes by going to https://www.google.de/settings/ads. Alternatively, users can deactivate the use of third-party cookies by visiting the deactivation page of the Network Advertising Initiative (http://www.networkadvertising.org/managing/opt_out.asp).

5.4 Zopim

On our website we use the live chat technology of the company Zopim (Zopim Technologies Pte Ltd, 401 Commonwealth Drive, Haw Par Technocentre 07-01, Singapore 149598). Zopim uses cookies for this technology.

We have concluded a contract with Zopim regarding the processing of personal data based on the EU model contractual clauses. Under this agreement, Zopim may transfer data to the United States as part of the Zopim Live Chat technology. The information generated by the cookie about your use of our website (including your anonymised IP address) is transmitted to and stored there. Chats conducted are logged and saved. You can prevent the installation of cookies by setting your browser software accordingly. However, in this case you may not be able to fully use the Zopim Live Chat feature. Further details on the handling of your personal data and information on the collection and use of data by Zopim can be found in Zopim’s privacy policy at http://www.zopim.com/privacy.

5.5. AWS (Amazon Web Services)

The services for hosting and displaying the website are provided for us by AWS. AWS has committed to complying with GDPR standards as part of the CIPSE Code of Conduct. CIPSE is an association of providers of cloud infrastructure (also called “Infrastructure-as-a-Service”). These offer cloud services to customers in Europe. The CISPE Code of Conduct helps customers ensure that their cloud infrastructure provider meets the required data protection standards to protect their data in accordance with the GDPR. Further information is available here: https://aws.amazon.com/de/compliance/gdpr-center/.

5.6 Change settings for consent to the use of cookies

Change consent settings

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